App-Care Patch Management

Unpatched applications like Oracle, Java, Apple, Quicktime and Adobe Reader leave your client computers vulnerable to malware. The App-Care patch management solution extends LabTech’s Microsoft update patching to third party applications with seamless integration to close security holes and guard against attacks. App-Care downloads all updates from their server and automatically pushes patches to your client computers. With App-Care, it’s easy to provide third party patch management to you clients and increase recurring monthly revenue for your business.

App-Care Features

  • Designed from scratch specifically to integrate with LabTech
  • Installs on your LabTech remote monitoring and management (RMM) platform in just minutes
  • After installation, setup and scheduling are completed, App-Care will download all updates from their servers and push the patches to your clients’ computers automatically
  • Enables you to define global deployment policies with client, location, agent level or user defined exceptions
  • Updates application definitions and scripts automatically
  • Automatically alerts or creates a ticket if problems are detected during the patching process
  • Allows you to scale deployments while easily handling exceptions
  • Automates billing through your Professional Services Automation (PSA) Solution

App-Care Benefits

  • Provides a source of recurring monthly revenue with automated third party patch management
  • Hosts all patch executables on the App-Care server so your bandwidth is not impacted
  • Documents all updates and adds time to tickets in order to show clients the value of your MSP services
  • Closes security vulnerabilities in third party applications to reduce time spent removing malware from client computers
  • Leverages all automation options available in LabTech to reduce administration time and increase efficiency
  • Receives full support from LabTech Software

Webinar: Best Practices to Simplify Patch Management

App-Care webinar thumbnail

Steve Orrill, Security Solution Strategist at LabTech Software and Vernon Southmayd, Senior Product Manager at LabTech Software, discuss best practices for ensuring your clients' systems are always up-to-date. Not only will you learn how automated tools can simplify the patch management process, but how they can be used to communicate value to your clients.

Additional Resources

App-Care Datasheet