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April 26, 2016

3 Case Studies Internal IT Execs Should Read

Amy Hodge
Senior Director of Community
ConnectWise, Inc.
Case Studies IT Professionals Should Read

Whether you own a business, or are the head of an internal IT department, learning from other companies is a great way to stay one step ahead of problems at your own. Not only should you know exactly what your competitors offer, you should learn the best practices from other companies, even those outside of your particular sector. This way, you can avoid similar mistakes and grow faster.

These 3 internal IT departments are part of incredibly diverse organizations, ranging from a city government, to a third party logistics company. Each one had a different problem they were able to solve using the same solution: LabTech’s remote monitoring and management (RMM) platform.

Case Study - Other companies used LabTech to solve IT department challenges.Learn How

Meet Keller Logistics

Keller Logistics is a third party logistics company with 11 different locations. They wanted to consolidate their IT management tools into an integrated and comprehensive system. They chose LabTech’s global management platform because it’s able to capture IT operations across all locations seamlessly.

In the end, the company was able to improve its efficiency and hit new performance metrics with increased transparency and accountability throughout their organization. To see more specifics about Keller Logistics’ solution, read the case study.

Meet the City of Groveland

The City of Groveland, Florida was rapidly growing in population due to great weather and an affordable cost of living. They needed to update their IT infrastructure to centralize and modernize operations for a larger population. They knew if they wanted to better support city services, they needed a strong, centralized IT management system.

With LabTech’s global client management platform, the City of Groveland can successfully run the city’s IT infrastructure with only 1 person. Discover how to streamline your own IT operations by reading the City of Groveland’s case study.

Meet Kanakuk Kamps

Kanakuk Kamps is a summer camp headquartered in Branson, Missouri. The company has a small, 4-person IT department responsible for managing 9 different locations and more than 400 devices. They needed a platform that could better handle increase support ticket volume during their busy season.

The company selected LabTech to deliver more efficient and proactive IT support.

Kanakuk Kamps got more than just an improved helpdesk ticket solution. They were also able to improve IT inventory management and reduce technician travel time. Learn more by reading the case study.

To learn best practices from even more businesses, read case studies from LabTech’s Case Study Library.

Companies switch IT software often.

Apply best practices to your company's internal IT department to solve your IT challenges.

Amy Hodge Senior Director of Community
ConnectWise, Inc.

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Companies switch IT software often.

Apply best practices to your company's internal IT department to solve your IT challenges.