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October 2, 2014

3 Email Security Horror Stories and How to Put Them to Rest

Drew McCallum
Product Solutions Analyst
ConnectWise, Inc.

This is the first in a four part series on making sure you’ve got everything you need to provide the best email security to your clients. We begin on a dark and stormy night, with three email security horror stories and the solutions that might have saved them.

Managing your clients’ email security can be downright terrifying. With the average corporate user handling more than 23,000 emails per year and more than 80% of most corporate intellectual property living in email, risks to client data are more frightening than ever.

Scary Facts

According to Symantec’s 2014 Internet Security Report:

  • Phishing attacks on organizations in the Information Services sector accounted for 22 percent of phishing attacks in 2013
  • 1 in 5 small business organizations was targeted with at least one spear-phishing email in 2013
  • Email-based attack campaigns are up by 91 percent compared to 2012

A News Nightmare

In February 2014, Forbes fell victim to an intricate hacking scam that came through the company email system and proceeded to rewrite and replace content on their blogs, websites and social media channels. The harried IT department spent hours resetting site credentials and using low-tech methods like phone and in-person conversations to keep staff up-to-date on security precautions. User access to the site and social media accounts was shut down at least three times before IT staff finally got ahead of the hackers. The attack resulted in a stolen list of Forbes’ users being published online, and the FBI being called in to investigate.

A Beastly Bomb

A 2013 cyber-attack launched through phishing emails in South Korea inserted a logic bomb into infected systems, allowing the attack to wipeout the hard drives of connected computers. Victims included well-known banks and broadcasting companies, who saw their hard drives erased through a combination of four malware files that gained access through email and spread to connected and remote network devices.

Macabre Malware

When investigators started researching a major data breach for mega-retailer Target, they found the likely access point was phishing emails sent to one of the company’s subcontractors. The attack, which affected the subcontractor’s system for more than two months, resulted in more than 40 million consumer credit and debit cards being compromised.

Without the right email security, it’s a dark and stormy night for critical data. As the most important form of information sharing, your clients’ email faces hair-raising potential attacks. Protect your clients from these spine-chilling security scares with a hosted solution that helps stop unwanted emails before they ever reach an inbox. Focus on a multi-layered solution that provides depth of coverage and the best defense against a wide range of threats.

Learn more in the next posts of this series, which will focus on archiving, overcoming clients’ cost concerns around virtual security, and capitalizing on email security. Tune in next week to unearth the ins and outs of archiving.

Ward Off Wicked Email Security Risks

Devilish risks are disguised in your clients’ email systems. Watch this webinar to help your clients navigate threats and let their vital business data rest in peace.

Watch Now

Drew McCallum Product Solutions Analyst
ConnectWise, Inc.

As co-founder of his own managed services business, Drew truly understands the day-to-day challenges of building an IT services business from the ground up.


One thought on “3 Email Security Horror Stories and How to Put Them to Rest

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