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August 31, 2015

An MSP’s Guide to Summer’s Top 5 Posts

John Timko
Vice President, Marketing Strategy
ConnectWise, Inc.
Top Blog Posts of the Summer

Summer is coming to a close, and we’re ready to share the best practices and tools that helped our partners close it out with a bang! Take a look at our most popular summer blog posts to set you on the path to further success into the fall and beyond.

How to Price More ProfitablyHow to Price Your IT Services

Get answers to the 4 most common pricing questions MSPs ask. This post explains a simple equation you can use to determine your burden costs and start moving toward a more profitable offering.

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6 Service Level Agreement Dos and Don’tsBest Practices for Service Level Agreement (SLA)

Discover why service level agreements (SLAs) are so important and how to craft SLAs that protect your business and set attainable service expectations. See how it’s done.

4 Patch Management Best PracticesKeys to Successful Patch Management | LabTech Software Blog

Keeping your customers secure can be challenging. Employ our 5 patch management best practices to cover all your customers’ security bases without burning out your team. Learn how.

 

Why Selling MDM is Easier than You ThinkMobile Device Management (MDM) Selling Tips

With 60% of workers using mobile devices to perform work tasks, it’s easy to see why mobile device management (MDM) is so important and sought after. Learn how you can capitalize on MDM.

3 Client Onboarding Tips to Swipe from Apple & AmazonClient Onboarding Best Practices to Borrow

Discover the client onboarding lessons any technology company can learn from Apple and Amazon. Great client experiences don’t have to be complicated. See 3 simple things you can start doing today.

 

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John Timko Vice President, Marketing Strategy
ConnectWise, Inc.

As a former pitcher for the Detroit Tigers, John knows the importance of playing for the name on the front of the shirt instead of the back, so he’s always looking out for what’s best for LabTech partners.

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