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Drew McCallum

Product Solutions Analyst
ConnectWise, Inc.
As co-founder of his own managed services business, Drew truly understands the day-to-day challenges of building an IT services business from the ground up. In his role as Senior Product Manager for LabTech Software, Drew is responsible for heading third-party integration efforts. In addition, Drew launched the LabTech SDK Program in January 2014 to enable partners and solution providers to easily extend the LabTech Platform. Drew has accumulated vast experience in the IT industry through consulting positions at major corporations, including Xerox, Federal-Mogul, Owens-Illinois, Mazda, and Fuller & Henry Ltd. In 2000, Drew co-founded Nemsys in partnership with Matt Nachtrab. Nemsys initiated operations as a small managed service provider (MSP) based in Toledo, Ohio and evolved into LabTech Software. Nemsys is still operated today as the premier MSP in the area. Drew initiated development efforts, in concert with Matt Nachtrab, on the Nembox solution, an agentless, appliance-based remote monitoring and management (RMM) system. Drew, Matt and the development team quickly realized the limitations of an agentless system and shifted their energy and focus to developing Nemservice, a precursor to what today is the LabTech RMM platform.

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