Director, Transformational ServicesKevin is an avid racer whose need for speed carries over into his role at LabTech Software. As co-creator of LabTech Ignite®, he’s always thinking of ways LabTech can work faster, so you don’t have to. Kevin’s deep understanding of the IT services space includes more than 17 years’ experience developing and managing enterprise information systems, including four years overseeing service and product development for a managed service provider (MSP) in the metro Atlanta area. His focus has been on Windows-based server architecture with a heavy emphasis on virtualization and application delivery both at the desktop level and via the Internet. In his current role, Kevin is responsible for driving key LabTech technologies, including availability management, LabTech Ignite®, and professional services automation (PSA) and the ConnectWise® Business Suite™ integrations. In addition, Kevin works closely with members of the LabTech Partner Innovation Network (PIN) to ensure LabTech Software’s product strategy remains aligned with partner needs. As a member of The LabTech Actuators®, Kevin joins the ranks of other IT service industry thought leaders who are tasked with developing and sharing best practices and industry foresight to ensure IT service providers and MSPs worldwide have the resources they need to improve efficiency, increase productivity and achieve overall business growth.