[ Free eBook ] 6 Steps to Managed Services Success Get My eBook

December 30, 2014

Best of 2014: Top Blog Posts of the Year

John Timko
Vice President, Marketing Strategy
ConnectWise, Inc.
Top LabTech Software Blogs of 2014

As we look forward to 2015, we wanted to take a moment to reflect on everything we’ve done this year. If your year has been anything like ours, it was pretty hectic, so you may have missed a few of our blogs. That’s why we’re re-sharing our 5 most popular posts. We hope you find them as helpful as everyone else has.


service offeringKey Considerations for Developing Your Service Offering

Every IT services business is different. What’s perfect for one managed service provider (MSP) is not necessarily right for your business. In this article, we outline 8 critical factors you must consider in order to build an IT services offering that will meet your clients’ needs and allow for growth.

3 Steps to Client Onboarding SuccessTips for Client Onboarding

Onboarding is your first opportunity to make a lasting impression with new clients. That first impression will influence every interaction you have thereafter, so it’s important to make it a good one. Learn 3 steps you can follow to create a smooth onboarding process that keeps everyone happy from day 1.


blog4_3-managed-servicesA Proven Approach to Convert Your Break-Fix Clients to Managed Services

Making the transition from break-fix to managed services has a lot of benefits, but there are also a lot of challenges. One of the more difficult tasks is converting your legacy clients to a managed services contract. In this article, we outline a proven method to get your clients to make the switch.

KPIs for Outbound Sales Calls

Outbound Sales Calls: The Secret to Success

Making sales calls can be an exercise in frustration. When you finally get that elusive prospect on the phone, you’ve got to keep them engaged or you’ll lose the sale. This post shares important tips to capture your prospects’ attention and keep the conversation going.


091814_180A New Way to Market Your Backup and Disaster Recovery Services

Fearmongering is the go-to strategy for selling clients on the importance of backup and disaster recovery (BDR). But even playing on their biggest fears isn’t always effective. In this post, StorageCraft’s Aaron Lee shares a new way to market BDR that focuses on the benefits instead of the risks.


So there you have it, our most popular posts of 2014. We’ve enjoyed sharing best practices and industry tips with you, and we’re looking forward to sharing a ton more in 2015. See you next year!

The Key to Work/Life Balance

Make sure you have your priorities in order in 2015. Download your free eBook to learn how remote monitoring and management (RMM) can help you achieve true work/life balance.

Get the eBook

John Timko Vice President, Marketing Strategy
ConnectWise, Inc.

As a former pitcher for the Detroit Tigers, John knows the importance of playing for the name on the front of the shirt instead of the back, so he’s always looking out for what’s best for LabTech partners.


Share Your Comments

Your email address will not be published. Required fields are marked *

Subscribe to Our Blog

Stay In The Loop!

Anti-Virus & Anti-Malware Solutions