Best of 2014: Top Blog Posts of the Year
As we look forward to 2015, we wanted to take a moment to reflect on everything we’ve done this year. If your year has been anything like ours, it was pretty hectic, so you may have missed a few of our blogs. That’s why we’re re-sharing our 5 most popular posts. We hope you find them as helpful as everyone else has.
Every IT services business is different. What’s perfect for one managed service provider (MSP) is not necessarily right for your business. In this article, we outline 8 critical factors you must consider in order to build an IT services offering that will meet your clients’ needs and allow for growth.
Onboarding is your first opportunity to make a lasting impression with new clients. That first impression will influence every interaction you have thereafter, so it’s important to make it a good one. Learn 3 steps you can follow to create a smooth onboarding process that keeps everyone happy from day 1.
Making the transition from break-fix to managed services has a lot of benefits, but there are also a lot of challenges. One of the more difficult tasks is converting your legacy clients to a managed services contract. In this article, we outline a proven method to get your clients to make the switch.
Making sales calls can be an exercise in frustration. When you finally get that elusive prospect on the phone, you’ve got to keep them engaged or you’ll lose the sale. This post shares important tips to capture your prospects’ attention and keep the conversation going.
Fearmongering is the go-to strategy for selling clients on the importance of backup and disaster recovery (BDR). But even playing on their biggest fears isn’t always effective. In this post, StorageCraft’s Aaron Lee shares a new way to market BDR that focuses on the benefits instead of the risks.
So there you have it, our most popular posts of 2014. We’ve enjoyed sharing best practices and industry tips with you, and we’re looking forward to sharing a ton more in 2015. See you next year!