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June 28, 2016

Quickly Scale Your Business with LabTech 11

Brett Cheloff
General Manager, LabTech Software
ConnectWise, Inc.
Efficient Management and Visibility

If you’re looking to grow your business, LabTech® can help!

Our latest release, LabTech 11, provides intuitive new user interfaces for our most popular screens and increased functionality that makes it easier for your technicians to provide excellent service.

These improvements empower you to manage client systems more efficiently and take on a larger clientele without putting extra stress on your technicians!

We’ve also completely re-created the UI of the computer screen and added an integrated search tool so you can find what you need faster. In other words, we’ve put the power of information in your hands by giving you better control over your clients’ systems.

Ready to learn more?

Keep reading, and you’ll discover exactly how LabTech 11 makes life easier for IT business owners and technicians.

Discover More Ways LabTech 11 Will Benefit Your BusinessShow Me More

Efficient Management and Visibility for Business Owners

If you constantly fail to manage your clients’ systems efficiently, there’s a good chance that they’ll take their business elsewhere.

And that can be worrying as a business owner. After all, maintaining long-term relationships with clients is critical for as-a-service businesses. If you have high client turnover, you’ll struggle to become and remain profitable.

The new computer management screen in LabTech 11 helps by allowing you to gain visibility of your clients’ devices and granting you remote access abilities. We’ve made it easy for you to quickly grasp everything you need to know about your clients’ systems in detail, including:

  • Software installed
  • Services running
  • Hardware specifications
  • Patch compliance

The biggest benefit of LabTech 11 for business owners?

It puts all device information in an easy-to-consume view so you can quickly and confidently take action to help your clients without interrupting them. Your top computer management tasks can even be accessed in under 3 mouse clicks!

Customized Workspaces for Technicians

Let’s face it – a technician’s job can be pretty tough. Not only do your they need to keep tickets organized and provide excellent customer service – they need to exercise problem-solving skills on a daily basis to keep your clients’ systems running efficiently.

All of those tasks become far more difficult if your technicians don’t have the right tools. And when your technicians suffer at work, your client relationships suffer too.

That’s why we designed LabTech 11 to allow for customized workspaces. Using the interface, your technicians can put the most relevant things directly on their computer dashboard and gain visibility into common problems on an individual machine in one click.

On top of that, your technicians can create multiple workspaces to be used for different scenarios. They can quickly navigate between these workspaces to gain better visibility over multiple clients’ systems and improve productivity when resolving issues.

More Endpoints Without More Headache!

With LabTech 11, your technicians can increase the number of endpoints they can support without increasing their stress at work. You’ll improve their quality of life, which will ultimately improve the client experience and your bottom line.

Interested in LabTech 11 yet? Visit this page to learn more!

Want to Accomplish More with Less?

With LabTech 11, you can increase your clientele without putting a strain on your techs!

Brett Cheloff General Manager, LabTech Software
ConnectWise, Inc.

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Want to Accomplish More with Less?

With LabTech 11, you can increase your clientele without putting a strain on your techs!