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September 30, 2014

Our Top 5 Blogs of the Summer!

John Timko
Vice President, Marketing Strategy
ConnectWise, Inc.

We’ve had a busy summer sharing best practices, industry expertise, and our favorite tips and tricks. Check out our most popular posts of the summer to keep you up-to-date as you head into fall.

service offering#1 Key Considerations for Developing Your Service Offering

The ideal service plan doesn’t exist, because it’s different for every business. In our most popular article of the summer, you’ll find tips to help you develop a service offering that’s best for you and your clients, so you can be sure you’re meeting your clients’ needs and allowing for your own business growth.


LabTech Follow-Me-Home Program#2 Better Understand Your Customers’ Needs with Follow-Me-Home

Understanding how clients use your services is the key to success. Learn how you can better understand your clients through observation and engagement. Follow-Me-Home will not only help you better meet their needs, it will help set your business apart from the competition.


#3 IT Insanity: Overcoming Inefficiencies and Productivity Loss

Learn how one LabTech partner used platform thinking to create an Office 365 plug-in for LabTech that helped him work smarter, not harder. See how his plug-in and other automation solutions can resolve your sources of IT insanity.


KPIs for Outbound Sales Calls#4 Outbound Sales Calls: The Secret to Success

Outbound sales calls aren’t always fun, but they also can’t be avoided. Discover ways to capture the attention of prospective clients and keep them engaged during your sales calls and exponentially increase the likelihood of him or her seeing the value in truly evaluating your solution.


service-offering-part2-180x180-ALT#5 Plating Your IT Service Offering

Knowing how to organize and present your service offering to new and existing clients can help demonstrate value and assuage your clients’ key business concerns. Get tips on presenting your offering to prospects in a way that will ease their key business concerns and improve your business performance.

John Timko Vice President, Marketing Strategy
ConnectWise, Inc.

As a former pitcher for the Detroit Tigers, John knows the importance of playing for the name on the front of the shirt instead of the back, so he’s always looking out for what’s best for LabTech partners.


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