User Management Through a Single-Pane-of-Glass
Reduce the tediousness and wasted time commonly associated with managing user access issues. Quickly service password reset requests and common lockout issues, and update user account information directly from LabTech.
Use filters to bring only the Active Directory users you want to manage in LabTech.
Familiar User Interface
Enjoy the native feel of browsing organizational units and other security groups in a familiar user interface of Active Directory users and computers.
Open the infrastructure master with a single click to access the computer screen for the domain controller.
Managed Services Accounting
Easily keep counts of users and devices by tracking all managed services provided to clients, including managed service plans (24x7, 8x5), managed antivirus, managed backup and more.
Managed Services Catalog
Eliminate the need to manually update service level agreements when managed services are added. You can even push counts over to ConnectWise, which will auto-populate your agreements when mapped.