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Intel is a world leader in computing innovation. The company designs and manufactures microprocessor chipsets and the additional hardware, software and related services that together serve as the foundation for many of the world’s computing devices. Intel has established a heritage of innovation that continues to expand the reach and promise of computing while advancing the ways people work and live worldwide. Intel vPro technology resides as a hardware option that many desktops and laptops support. Businesses powered by the Intel® Core™ vPro™ processor family take intelligent client computing to the next level – maximizing hardware-assisted security, simplifying PC management and providing responsive, adaptive performance.
Downtime is lost productivity. As an IT service provider, your job is to get your clients back up and running quickly and efficiently, but VNC, RDP and other remote control technology only enables you to remote control a computer’s keyboard, video and mouse when the computer is operational. Intel’s vPro keyboard-video-mouse (KVM) technology runs below the operating system at the hardware layer to enable remote management and connectivity even if the OS is not operational or if a PC is shutdown. Intel vPro KVM support is available to LabTech partners at no additional cost.
The new integrated Intel vPro plug-in enables easy onboarding of vPro devices, automated vPro asset device discovery and provisioning with enhanced security options. The plug-in also provides for seamless core Intel vPro management functions such as power on/off, KVM remote control and web user interface support directly from the LabTech computer management workspace.
To learn more about using Intel vPro with LabTech, visit Intel vPro Navigator. This step-by-step tutorial will guide you through the remote management functions within LabTech.