Autotask | LabTech Software

Autotask

Autotask® is a complete professional services automation (PSA) platform that is accessible any time, from anywhere to help you develop, sell, bill or implement technology solutions. With Autotask, you have the tools to organize, automate and optimize your IT business from a single, integrated cloud-based platform so you can spend less time managing your business and more time growing it.

About AutoTask Integration & LabTech

About Autotask

Autotask Corporation provides the world's leading hosted IT business management software built specifically for value-added resellers (VARs) and managed service providers (MSPs) to help them develop, sell, bill or implement technology solutions.

Autotask RMM PSA Integration

Deep RMM/PSA Integration

The Autotask Plug-in for LabTech provides the deepest level of remote monitoring and management (RMM) integration available with Autotask. The plug-in makes it easier than ever to leverage the business workflow of your Autotask platform and the visibility of the LabTech RMM platform as an end-to-end integrated solution.

AUTOTASK PLUG-IN

See It In Action!

This partner-driven innovation was pioneered by industry experts in association with the LabTech Partner Innovation Network, made up of practicing IT service providers, to enable you to respond more quickly to client needs, simplify troubleshooting for your technicians and capture more billable time.

Autotask Plug-in Datasheet

Autotask Plug-In
Datasheet

See how Autotask and LabTech work together to provide an end-to-end, integrated solution.

See Datasheet
Autotask Plug-in Feature Matrix

Autotask Plug-In Features Matrix

See a complete list of the Autotask plug-in features and functionality.

See Matrix
Autotask Integration Features | LabTech Software

LabTech and Autotask

Integration Benefits

  • Seamless continuity to ensure productivity and enable worry-free automation
  • A simplified user interface for fluid navigation and management
  • An easy step-by-step wizard-driven setup and configuration process
  • Status dashboards to allow you to confirm the integrity and health of the integration at-a-glance
  • Ticket categories that allow easier mapping of tickets to the queue, including alerts that generate tickets, such as from scripted processes and internal monitors
  • Synchronization of mobile devices to extend billable services
  • Natively performs error trapping and alert ticketing for integration-related issues
  • Builds on an adaptive plug-in framework for painless future updates and enhancements

Autotask Plug-in Datasheet

Autotask Plug-In
Datasheet

See how Autotask and LabTech work together to provide an end-to-end, integrated solution.

See Datasheet
Autotask Plug-in Feature Matrix

Autotask Plug-In Features Matrix

See a complete list of the Autotask plug-in features and functionality.

See Matrix
Greater Control | Autotask Integration

Greater Control

Seamless Integration

  • Respond more quickly to client needs
  • Uncover the root cause of problems and predict new problems before they occur
  • Simplify troubleshooting for your technicians
  • More efficiently meet service level agreements and capture more billable time
  • Assign incidents to the appropriate support technicians
  • Schedule, automate and track IT tasks
  • Identify and manage sales opportunities
  • Report back to clients on service levels and patterns
  • Track internal efficiency
  • Maintain accurate client configuration records
  • Detect incident patterns within a client or across all clients
  • GAIN CONTROL OF YOUR BUSINESS!

Autotask Plug-in Datasheet

Autotask Plug-In
Datasheet

See how Autotask and LabTech work together to provide an end-to-end, integrated solution.

See Datasheet
Autotask Plug-in Feature Matrix

Autotask Plug-In Features Matrix

See a complete list of the Autotask plug-in features and functionality.

See Matrix

Next-Gen Autotask Plugin

See It In Action!

LabTech Software has revolutionized the world of professional services automation (PSA) and remote monitoring and management (RMM) integration to drive even more automation into your IT services business. Our latest release of the redesigned Autotask Plug-in provides the deepest level of RMM integration with Autotask available on the market today.

Here are some additional resources

Hear From LabTech Partners

From automation to integrations, learn which features LabTech partners like the most.

Watch Video

The Best PSA Integration

See how seamlessly LabTech integrates with PSAs like ConnectWise and Autotask.

Watch Demo

Autotask Plug-In Webinar

See how deep the Autotask Plug-in makes the LabTech/Autotask integration.

Watch Webinar