The Next Chapter of LabTech

The Next Chapter of LabTech

LabTech is more than just software. We’re a team of technology geeks, committed to creating solutions and relationships that make our partners’ lives and jobs easier, better, and maybe even more fun. Every new release is born from our drive to meet partner needs and improve your ability to provide epic IT support. To that end, we deliver effective and affordable tools, and the support and resources that help create a true partnership that promotes mutual advancement and growth.

Be More Resourceful

Choose Your Adventure

Would you rather take the long way around when it comes to getting your job done, or will you be more daring and choose a new path? Discover a way to increase functionality, enhance your LabTech product experience, and make sure your business growth is simple, supportable, and scalable. How?

Be More Resourceful with NEW LabTech 11

LabTech 11 is just the beginning of our new UI strategy, which is focused on finding and solving problems faster. In LabTech 11, enhancements make patching simpler, from scheduling, to auto-approvals, to 3rd party software. On top of that, centralized Ignite™ monitors help you see what you need to see, and monitoring levels control the noise. LabTech 11 delivers efficiency so you can support more, worry less, and get back to what matters most.



Next Generation Computer Screen

A sleek new UI on of the Computer Screen allows you to quickly drill down into data, find what you need faster, and design and manage personal workspaces for at-a-glance metrics.



Next Generation Patch Manager

It’s easier than ever to set up, execute, and automate best practice systems patching. Implement best-in-breed staged patch deployment and optional 3rd Party patching.



New! Ignite Manager

A centralized dashboard provides single-pane-of-glass configuration and management for all Ignite Monitoring Management Packs.


"Yes, yes, yes! LabTech is the best RMM we’ve ever used! We can do anything with it. The script platform makes this tool GOLD."

- Eric Hall, CEO AMAXX, Inc


But Wait, There’s More

  • Improved Solution Center
    • The Solution Center now runs as a service in the background and loads in record time from any LabTech Control Center. Access the information solutions and plugins you need anywhere, anytime, and almost instantly.
  • Ignite™ Management Packs – additional management packs include:
    • Network Port Management Pack which monitors common network ports used
    • Core Services Management Pack which offers best practice monitoring for DNS, DHCP, file & print services
  • Script Engine enhancements - The script engine has been optimized for increased server performance
  • Localization – Available for the Computer Management Screen and Ignite Manager


"I'm really delighted with how LabTech 11 works. Serious efficiency. When can I tell people how good it is?"

- Andrew Harper, CEO, Gaeltek, LLC


LabTech is an integral part of the ConnectWise© Business Suite™ and seamlessly works with ConnectWise to elevate the customer experience by efficiently streamlining contact data, contract and billing workflows and simplifying service delivery!
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