Passportal

Passportal is a cloud-based identity and password management solution used by MSPs to better manage their clients’ passwords, increase security, improve technician efficiency, and deliver a new branded, value-added service. The product also integrates with ConnectWise® and LabTech.

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Passportal

Lead by a proven executive team, Passportal’s growing recognition includes top story features in MSPmentor and winning Best Security Solution Top Contender by the ASCII Group, among many other tech wins so far! Passportal is an industry-trusted solution with global reach and an intimate understanding of the day-to-day challenges all MSPs face. Passportal was created by Colin Knox, CEO of Passportal, who founded and built a successful MSP which faced the same password and security challenges you do today.

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Mobile Access

We know that technicians aren't always in front of a computer and sometimes don't have a solid Internet connection available, so we offer a feature-rich mobile version that allows users to get the passwords they need quickly and easily.

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Automated Changes

When a technician leaves, you need to change passwords quickly. Passportal's multi-domain Active Directory control feature changes all passwords a departed technician may know from a single screen, without the need to connect to each client server remotely.

Password Audit Reports

Password Audit Reports

Passportal tracks all password interactions. At any time, a manager can determine who created, viewed, edited, disabled, and in some cases, used client credentials. This audit report fulfills the requirements of most IT regulatory compliance standards (PCI, HIPAA, SOX, etc.)

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Single-Click Logins

Synchronized bookmarks allow you to launch and automatically log into any website with a single click within your browser without having to remember the URL, username, or password.

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Rapid User Lockout

Immediately know all compromised credentials. Flag non-integrated accounts, automatically generate complex passwords, and rapidly push out changes to all Active Directory accounts across your client base.

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Lower Costs

Eliminate password-related service tickets that keep your business from generating revenue.

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Security

Store passwords with military-grade protection outlined by hundreds of rounds of encryption. Track all password insights with comprehensive audit reports.

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Increase Sales

Deliver the power of password and identity management as a service to your clients, and enhance their experience with features that include: passwords resets, collaborations, and single-click logins.

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Technician Optimization

Optimize processes and prioritize your technician’s time with ease of access and use of passwords.

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Brandable

Brand the product with your logo and colors, increasing your value as a business and associating the power of Password & Identity Management with your company.

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Passportal Integration

CONVENIENCE
A Passportal tab is conveniently available within your LabTech console.

CUSTOM VIEWS
Customized views are available to optimize your workflow.

WORK FROM WITHIN LABTECH
Create, edit, and segment passwords within LabTech.

SYNCHRONIZATION
A full synchronization ensures clients and passwords are updated within both LabTech and within Passportal.

KEYWORD SEARCH
Search for passwords with keywords within LabTech to get to what you need quickly.