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Whether you are a one-man break-fix shop or an established IT managed service provider (MSP), remote monitoring and management (RMM) will drastically improve your efficiency and productivity with the power of remote customer management, support and IT process automation.
RMM solutions are used for the oversight and administration of device and network health. Technicians can easily connect without VPNs, firewall or router issues and perform support and maintenance tasks remotely, without logging in directly to machines or servers. RMM offers potential cost reductions in the form of automation and fewer customer site visits, and improves the overall support that you provide to your customers.
The LabTech RMM platform is the standout of the industry and the only RMM platform on the Inc. 500. Designed from the perspective of system engineers with real experience in the IT services industry, LabTech leverages the power of automation to solve any IT challenge.
With LabTech RMM you can:
Our latest release, LabTech 2013, is engineered to extend and automate your IT services further than ever. Fueled by feedback and requests from our partners, LabTech 2013 will enable you to provide instant remote IT support, gain anytime access in the office or in the field, and effectively perform detailed tasks related to mission critical monitoring, alerting, escalations, performance trending, incident management, patch management and 99.9% uptime.
We're proud to share with you a compilation of video testimonials produced with the enthusiastic participation of our LabTech partners. Take a few minutes to listen to their stories and learn about their experiences with LabTech.
"LabTech brings us the ability to provide unparalleled service to our clients."
Nate Gagne | Mainstay Technologies