The launch of LabTech 2010 is the next step in a sequence of releases that will empower the MSP community to greater profitability with unmatched automation. How do we know this is true? We are you! LabTech is built for MSPs by an MSP. The MSP that created LabTech, Nemsys out of Toledo Ohio, has been using LabTech 2010 for four months and has found the following enhancements to benefit profitability.
Key Areas of Improvement
Work from Anywhere - LabTech partners can now access their LabTech server with the Control Center over HTTP. The HTTP connection is the first step toward a complete hosted SaaS version of LabTech Software. That's right, the Control Center is now portable! This will save you money on infrastructure costs and add operational efficiencies.
Deploy Faster - The new deployment empowers partners to quickly push the LabTech Agent from the LabTech Probe even if the current logged in user does not have administrative privileges. Many deployment options have been added to make deployment quicker and easier, while saving you money on deployment costs.
Work Faster with Data Views - LabTech leads the industry in efficiency of support delivery and have made it even faster with Data Views. Data Views allow for technicians to quickly see issues and resolve them across their entire client base with a simple right click. Data Views will save you money on your service delivery costs because you can do more with fewer clicks.
Interact Smarter with New Tray - LabTech has made many enhancements to the Tray that runs on the end users computer. Privacy options were added to screenshots, remote assistance, and file access to help improve your ability to support the financal and healthcare industries. Decrease your support deliver by allowing users to execute scripts and executables from their tray. Increase your revenues by allowing users to order service upgrades from their tray!
Improved Script Pack Allows you to Demonstrate your Managed Service Value on your Invoices - LabTech is the only MSP software package that allows for your automation to make time entries. Whether you bill them or not, these time entries can show up on your invoices and PSA reports to demonstrate the total time and value added by your automation.
"I am very excited to receive the feedback from the community on the LabTech 2010 launch. We have the vision at LabTech to take managed service delivery to the next level of efficiency and profitability. With our industry knowledge and our partners feedback, we WILL deliver on this vision." states Matt Nachtrab, CEO of LabTech Software.
LabTech 2010 is now available for your IT Solutions Provider business. LabTech 2010 has been thoroughly tested, and has already been installed and used by numerous LabTech Partners.
"We have been using LabTech for almost 2 years to provide support to our clients in the United States and Europe. LabTech has listened to their partners once again with this new LabTech 2010 release. We upgraded to LabTech 2010 three weeks ago and the upgrade was seamless, like all other releases from LabTech - just a few clicks and we were done. The new features are already changing the way we process our business." - Rassul Hashemi, President of Sierra Corporation
To learn more, please view the LabTech 2010 What's New Video Series.
