LabTech manages your entire technology infrastructure with one central management interface. LabTech is built by System Administrators for System Administrators. The software will increase the efficiency of your technical support staff and provides powerful, Enterprise Level Support in an IT Solution Provider or Corporate IT Department environment. LabTech will not only increase efficiency, but also allows you to measure this improvement in efficiency with its built-in, robust ticketing and technical resource management system.
All-In-One Solution
LabTech provides you with an arsenal of IT management tools with one interface. Stop using multiple, separate programs for remote desktop, monitoring, trouble ticket tracking, user information, support and software management and all the other instruments used to manage your business. LabTech allows you to manage your business with only one tool.
Scalable, Secure, and Service to Assist your Growth
Scalable - LabTech has been field tested with over 3500 agents on a single server. The single server lab test has surpassed 10,000 agents. LabTech will support single LabTech installations up to 50,000 agents, but installation assistance will be required from LabTech to split the server applications over multiple servers.
Secure - LabTech is designed with security in mind from the ground up. Every agent has a separate 16-character password that is never transmitted and all data is compressed before it is encrypted with SSL. No attackers on Agent machines can compromise your LabTech Server because they can initiate no commands other than inventory refreshes.
Service to Assist your Growth - LabTech offers monthly training webinars and have partnered with many industry experts to assist in the growth of your business.
Flexible Around YOUR Business
LabTech does not force your business to switch to Managed Services with the deployment of the system. It gives you the ability to start a hybrid, on-call support and managed services environment, so you can have a controlled business model change. Whether you have an enterprise corporation with a helpdesk and server team or a one person IT company, you can customize LabTech to your business needs.
Excellent Value
LabTech is available at a very competitive price, much lower than other MSP software packages. Additionally, the software is designed to run efficiently with minimal maintenance and does not require a large server. Want to learn more about our pricing structure? View our flexible pricing and licensing plans!
Easy Use
The system is simple to deploy and technical support during the trial period is free. Once you start using it, you will wonder how you provided computer support without it. LabTech has a small learning curve and allows new staff members to become familiar with the system quickly and has flexible security settings to reduce the risk of mistakes.
