LabTech Pro Service Packs Training

These live virtual training sessions provide LabTech partners information to help optimize your investment in LabTech within a flexible online learning environment. Virtual training covers over two dozen training segments on multiple topics regarding LabTech functionality. Our Virtual training sessions were designed to provide an alternative for LabTech partners who are unable to attend the more structured courses, but would benefit from instruction on remote monitoring and management (RMM) best practices and LabTech features and functionality.

The Pro Service Packs are another training option that allows LabTech partners to receive personalized training based on your specific needs. Following assessment by the LabTech Training team, you will be offered a set number of training hours monthly—to be used to resolve issues or questions regarding new features or enhancements, new employee training or for in-depth review of a specific topic. The Pro Service Pack is a valuable tool to keep technical resources up to speed and provides a smooth transition into the services offered by the Consulting team, if required.

Pro Service Packs are concentrated 1 hour sessions with a 15-30 modular menu covering:

  • Backup and Recovery
  • Client, Locations, and Groups
  • Client Onboarding
  • Computer Groups and Searches
  • Computer Screen
  • Dashboard
  • Heads up Display
  • LabTech Scipts
  • Marketplace
  • Network Monitoring and Alerts
  • Network Troubleshooting
  • Patches and Hotfixes
  • Patch Management
  • Probe
  • Quick Connect
  • Redirector
  • Remote Control of Servers/Desktops
  • Reporting
  • Software Deployment
  • Templates
  • Ticketing, Scheduling, and Dispatching
  • User Desktop Commands
  • Using Embedded VNC
  • Using Other Remote Control Tools

To discuss and book your dedicated LabTech Consultant please call 877-522-8323 or training@labtechsoftware.com.