LabTech Live Product Demonstration
Register today for an introduction and demonstration of the LabTech remote monitoring and management (RMM) platform. Learn about the features and functionality of LabTech during this 45 minute live webinar with a Q&A session at the end. See how the automation power of LabTech can transform your IT business by increasing technician productivity, efficiencies and overall business profits.
Four Steps to Outstanding Customer Technical Support
IT services professionals often find that customer technical support issues take them away from their profit making operations and significantly increase stress and anxiety levels because, let’s face it, many don’t have adequately trained IT staff.
Mark your calendar for this special MSP:360 presentation on the Four Steps to Outstanding Customer Technical Support —Hiring, Training, Tracking and Managing—and learn from our guest presenters the key aspects of delivering professional, reliable and efficient customer technical support while increasing productivity and reducing costs.
Joseph Lombardo, Global Support Manager at LabTech Software and Jessica Napolitano, Partner Support Manager for ConnectWise.