Remote Monitoring and Management Made Simple, Scalable and Affordable

There’s a Reason More
IT Service Providers
Choose LabTech

LabTech IT automation software was designed to make your job easier—straight out-of-the-box. How? By giving you the tools you need to automate any IT task, work on multiple machines at the same time, manage everything through a single console, easily manage IT policies across multiple endpoints at once, and much, much more.

Your clients benefit too, because with LabTech, you can resolve issues remotely without ever interrupting your end-users’ ability to work and you can detect and resolve problems before they cause downtime. Everyone wins! Learn More.

LabTech Partners Share What They Love Most About LabTech

LabTech | Industry Leading IT Automation Software

You Asked, We Delivered: LabTech 2013.1

The LabTech remote monitoring and management (RMM) platform is the RMM platform of choice for more than 3,900 IT service providers worldwide. Designed by IT service providers just like you, LabTech gives you greater visibility into your clients’ IT networks and the tools you need to automate your IT service delivery.

The newest features in LabTech 2013.1 deliver the modern IT management tools you need to effectively monitor, manage and maintain today’s modern IT infrastructure. Remotely monitor and manage your clients’ physical and virtual environments. Identify issues with built-in monitors and alerts based on Microsoft® and VMware best practices. Discover, onboard and manage vPro capable hardware with seamless integration of Intel® vPro™ core functions. Manage your clients’ backups and eliminate the need to login to each client machine with improved integrations with industry-leading backup solutions and more … all through a single console. Learn More.

LabTech Software’s Commitment To You

The remote monitoring and management (RMM) landscape has recently changed. Many RMM providers are in flux, but LabTech Software’s focus remains unchanged and clear. LabTech is the only RMM platform designed by a managed service provider (MSP) for the way MSPs work. And because we came from the MSP space, be assured that we will remain dedicated to our partners and to the MSP industry. You can depend on us to be here and to provide you with the best-in-breed tools you need to automate your IT business and achieve success. Learn More.

LabTech Software CEO Matt Nachtrab Shares His Vision

LabTech Remote Monitoring and Management video

We’ve Reinvented PSA Integration

LabTech Software has revolutionized professional services automation (PSA) and remote monitoring and management (RMM) integration. Our depth of integration with the Autotask and ConnectWise PSA solutions surpasses that of all other RMM solutions currently on the market because we understand how these tools are used by our partners to increase efficiency and profitability in their businesses.

Designed with the ability to pass billing time into your PSA solution, our integration enables you to demonstrate your true value to clients by showing them everything that is being done for them on a routine basis and how it would equate to dollars if they were not on a managed services plan. Integrating your Autotask or ConnectWise PSA solution with LabTech will also enable you to respond more quickly to client needs, capture billable time, better manage tickets and tasks, predict new problems before they occur, simplify troubleshooting for your technicians, and much more. Learn More.

See Our Depth of Integration With Autotask

LabTech mobile device management video

See Our Depth of Integration With ConnectWise

LabTech mobile device management video

Maximize Profitability with LabTech Ignite®

LabTech Ignite® provides IT service providers with the highest level of automation out-of-the-box with built-in IT industry best practices, including monitors and alerts based on Microsoft® best practices, default service plans, industry defined thresholds, auto-fix scripts, automated patch management and much more. An industry exclusive built directly into LabTech, LabTech Ignite was created by IT industry experts with more than 20 years of IT industry experience to bring you the very best in remote monitoring and management (RMM). Learn More.

Watch Our Video to Learn About LabTech Ignite

LabTech Ignite video

Your Platform, Your Way

LabTech’s remote monitoring and management (RMM) cross-platform functionality gives IT service providers the capacity to expand their client base, extend existing contracts and deliver total support to client environments with Mac, Linux or Microsoft operating systems. Our latest version was engineered to deliver IT service providers with the flexibility they need to grow their business and achieve financial success. Learn More.


inc 500

2014 Inc. 500│5000

Tampa Bay Business Journal 2014 Fast 50

XChange XCellence
Awards 2014: Best Service-Based Solution

Top 20 IT Service Provider Tools