Remote Monitoring and Management Made Simple, Scalable and Affordable

There’s a Reason More
IT Service Providers
Choose LabTech

LabTech IT automation software was designed to make your job easier—straight out-of-the-box. How? By giving you the tools you need to automate any IT task, work on multiple machines at the same time, manage everything through a single console, easily manage IT policies across multiple endpoints at once, and much, much more.

Your clients benefit too, because with LabTech, you can resolve issues remotely without ever interrupting your end-users’ ability to work and you can detect and resolve problems before they cause downtime. Everyone wins! Learn More.

LabTech Partners Share What They Love Most About LabTech

LabTech | Industry Leading IT Automation Software

Check Out What's New in LabTech 

The LabTech remote monitoring and management (RMM) platform is the RMM platform of choice for more than 3,500 managed service providers (MSPs) and IT service providers worldwide. With our latest release, we've responded to the voice of the industry and focused on the features that existing and potential partners view as critical to the health of their business.

Designed to extend and automate your IT services further than ever, LabTech will empower you to improve IT process automation, enhance visibility and automation around IT services, increase your level of service quality and achieve IT service excellence. You'll find the tools you need to provide instant remote IT support, gain anytime access in the office or in the field, and effectively perform detailed tasks related to mission critical monitoring, alerting, escalations, performance trending, incident management, patch management and 99.9% uptime.
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LabTech Software’s Commitment To You

The remote monitoring and management (RMM) landscape has recently changed. Many RMM providers are in flux, but LabTech Software’s focus remains unchanged and clear. LabTech is the only RMM platform designed by a managed service provider (MSP) for the way MSPs work. And because we came from the MSP space, be assured that we will remain dedicated to our partners and to the MSP industry. You can depend on us to be here and to provide you with the best-in-breed tools you need to automate your IT business and achieve success. Learn More.

LabTech Software CEO Matt Nachtrab Shares His Vision

LabTech Remote Monitoring and Management video

We’ve Reinvented PSA Integration

LabTech Software has revolutionized professional services automation (PSA) and remote monitoring and management (RMM) integration. Our depth of integration with the Autotask and ConnectWise PSA solutions surpasses that of all other RMM solutions currently on the market because we understand how these tools are used by our partners to increase efficiency and profitability in their businesses.

Designed with the ability to pass billing time into your PSA solution, our integration enables you to demonstrate your true value to clients by showing them everything that is being done for them on a routine basis and how it would equate to dollars if they were not on a managed services plan. Integrating your Autotask or ConnectWise PSA solution with LabTech will also enable you to respond more quickly to client needs, capture billable time, better manage tickets and tasks, predict new problems before they occur, simplify troubleshooting for your technicians, and much more. Learn More.

See Our Depth of Integration With Autotask

LabTech mobile device management video

See Our Depth of Integration With ConnectWise

LabTech mobile device management video

Maximize Profitability with LabTech Ignite®

LabTech Ignite® provides IT service providers with the highest level of automation out-of-the-box with built-in IT industry best practices, including monitors and alerts based on Microsoft® best practices, default service plans, industry defined thresholds, auto-fix scripts, automated patch management and much more. An industry exclusive built directly into LabTech, LabTech Ignite was created by IT industry experts with more than 20 years of IT industry experience to bring you the very best in remote monitoring and management (RMM). Learn More.

Watch Our Video to Learn About LabTech Ignite

LabTech Ignite video

Your Platform, Your Way

LabTech’s remote monitoring and management (RMM) cross-platform functionality gives IT service providers the capacity to expand their client base, extend existing contracts and deliver total support to client environments with Mac, Linux or Microsoft operating systems. Our latest version was engineered to deliver IT service providers with the flexibility they need to grow their business and achieve financial success. Learn More.

Awards

inc 500

2013 Inc. 500│5000

XChange Xcellence
Award 2013: Best Service-Based Solution

Business Solutions Best Channel Vendor 2012: Managed Services

IT Nation Partners' Choice Awards 2011: Outstanding Software Solution