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December 17, 2015

LabTech 10.5: Accelerate Performance in Your Business

Drew McCallum
Product Solutions Analyst
ConnectWise, Inc.
LabTech 10.5 Enhancements

The newest version of LabTech, 10.5, accelerates partner performance through remote control, security, scalability and monitoring enhancements.

Our latest release follows our long-standing tradition of providing innovative and meaningful solutions to our partners. Our unwavering commitment to extend and enhance overall product functionality and performance continues as well.

LabTech 10.5 unveils LabTech Ignite™ enhancements, upgrades to the ScreenConnect plug-in, the introduction of the User Class Manager for permissions, remote monitor localization, and more. With the features built into LabTech 10.5, you’re more equipped than ever to effectively monitor, manage and maintain today’s modern IT infrastructure.

Demonstration - See LabTech 10.5 in ActionRegister for Demo

Partners using LabTech 10.5 will benefit from several key features that accelerate performance:

1. Remote control enhancements mean better Mac support, and the Web Control Center now uses integrated ScreenConnect® Remote Access for all users and allows for Remote Support integration—a separately licensed product.

2. LabTech Ignite™ management packs provide enhanced monitoring flexibility and volume control.

3. Agent enhancements now support localized remote monitors.

4. Scalability enhancements for new installations allot for a split-server configuration where the database can be separated from the LabTech application services.

5. Security enhancements include a new User Class Manager for more granular control of LabTech users.

The enhancements in this latest release equip partners to offer faster and more comprehensive remote support, even if the end users do not have a LabTech agent installed.

With these updates, LabTech Software has reaffirmed its commitment to offering its partners the industry’s most powerful and complete monitoring and management experience. Innovation, coupled with our ongoing promise to help partners create new opportunities and generate revenue, is why over 5,000 technology solution providers worldwide choose LabTech.

To learn more about the enhancements in the 10.5 release of LabTech, schedule a LabTech demo today.

Register for a 10.5 Demo!

See all the exciting LabTech 10.5 enhancements in action by attending a demo.

Drew McCallum Product Solutions Analyst
ConnectWise, Inc.

As co-founder of his own managed services business, Drew truly understands the day-to-day challenges of building an IT services business from the ground up.


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See all the exciting LabTech 10.5 enhancements in action by attending a demo.