LabTech Mobile Client Management App

LabTech Mobile

LabTech Mobile is designed to help your IT professionals further increase their efficiency and flexibility to deliver outstanding and timely service from anywhere, at any time. Available for Android and iOS devices (iPhone and iPad), LabTech Mobile puts remote desktop management in the palm of your hand. Quickly respond to internal support requests and resolve issues seamlessly no matter where you are—24/7, reducing employee downtime.

Manage Your IT Environment on the Go with LabTech Mobile

Manage Your IT Environment on the Go!

Increase your productivity and efficiency—regardless of where you are—with our mobile client management app that lets you work on tickets, access data, work with scripts and so much more. LabTech Mobile is a fast and easy way to manage IT environments while on the go. Plus, it gives your technicians the ability to be productive and support the organization from the field through their compatible mobile devices.

LabTech Mobile Access Anywhere, Anytime

Anywhere, Anytime

With LabTech Mobile, you'll have the accessibility you need to provide around-the-clock support and management to not only your domestic branches, but also international branches. By giving your IT professionals the capability to access the company’s network from the field, you will be able to provide your internal customers seamless service with minimal downtime, which will directly affect the company’s bottom line.

Use Work Timers with LabTech Mobile

Timers

Create, start, stop and finish timers. View signature captures in console, as attachments to tickets.

Access Service Tickets with LabTech Mobile

Tickets

Create, open, view, update and close tickets—even reassign tickets to other technicians. Create quotes and parts order requests.

LabTech Mobile Internal Data

Internal Data

View contact information and machine information (make, model, serial number, etc.). View passwords and product keys. Run and send department reports via email.

Automate From Anywhere with LabTech Mobile

Scripts

Run scripts on individual machines or across entire departments, locations or groups. Automate from anywhere.

Perform Keyword Searches with LabTech Mobile

Search

Perform keyword searches on contacts and machines. Keyword search is also available on scripts, tickets and product keys.

Labtech Mobile Activities

Activities

Sync contacts to your mobile device. Add favorites (employees, contacts, machines and scripts) and even view last-stored items.

Smart Phone showing LT Mobile App

LabTech Mobile Benefits

IMPROVEMENTS
Improve internal management and technician response time.

SUPPORT
Seamlessly provide support at any time, from any location.

LESS DUPLICATION
Eliminate duplicate efforts.

PRODUCTIVITY
Greatly increase the productivity and efficiency of your field technicians.

IMMEDIATE ACCESS
Improve departmental service with immediate access to essential information.

RESOURCES
More effectively monitor, allocate and reassign resources.

RESPONSE TIME
Reduce response times while minimizing downtime.

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